Careers

We have an exciting opportunity for a Food & Beverage (F&B) Manager to join our growing global team. As Food &Beverage Manager you will be responsible for providing F&B expertise across multiple projects throughout the year within a high-quality events or hospitality environment.    

The role will include designing memorable culinary experiences through menu and wine selection that are sensitive to both local and dietary needs and within agreed budgets; design and creation of creative F&B presentations, in collaboration with clients, to articulate the vison and culinary journey; as well as being responsible for the administrative planning and operational delivery of all aspects of the catering for assigned events. 

Responsibilities: 

• Work closely with the F&B Director, Account Directors and other team members to understand the event objectives, the F&B requirements, client expectations and budget parameters and design creative and memorable menus and catering experiences across multiple concurrent complex projects

• Lead and be responsible for all F&B within an assigned portfolio of projects ensuring project documentation is kept up to date and accurate, and that agreed parameters and budgets are met; be responsible for the collection of data onsite at each event for future analysis; ensure other team members take ownership of F&B tasks assigned to them as appropriate   

• Build effective relationships with clients, suppliers and venue teams to understand how to work with them in a collaborative way, to ensure all catering elements of those projects you are responsible for are well planned and run smoothly    

• Negotiate, scrutinise and manage supplier contracts to ensure value for money and consistent delivery to agreed standards and deadlines   

• Develop timely and accurate budgets to ensure effective delivery of the event, proactively manage ongoing cost, identifying issues and addressing these early with colleagues or clients, as appropriate, with the aim of delivering outstanding value for money for the client

• Ensure that onsite F&B operations are delivered to plan, providing direction and guidance to Nteractive and venue teams and creatively problem solving as issues arise

• Seek to continuously improve the F&B experience through analysis of data gathered during and post-show to allow trend predictions for future years and to contribute to a client improvement plan after every show

• Ensure all legal, regulatory and health and safety requirements are met

• Empower staff and coach and mentor them as appropriate

Skills, experience and competencies 

You should have the following experience: 

• Managing on-site teams, providing day to day guidance and support as required

• Significant project management skills at a senior level, environment, planning and delivering F&B catering projects to deadlines and budgets

• A track record of delivering high quality customer focused services

• Experience of having managed overseas events is highly desirable, but not essential

• A passion for the world of food, wines and drinks, and nutrition

• Strong financial and business acumen

• Proven Excel skills at advanced level and sound ICT skills in general

• Catering or hospitality degree or equivalent experience and WSET qualification desirable, but not essential

And exude to the following:

• Demonstrable leadership skills, having worked in a multifunctional team and collaboratively with colleagues, suppliers

• Strong inter-personal skills to develop effective relationships with venue teams, suppliers, clients and colleagues

• Ability to work collaboratively and respect the views of others  

• Highly motivated and passionate with a can-do approach to finding solutions and delivering customer service

• Good, persuasive communicator both written and verbally

• Highly organised, with an exceptional eye for detail and delivering perfection

• Ability to work at pace and under pressure

We’d also like you to have:

• Quiet home environment from which to work

• Minimum of 25MB download and 2MB upload speed for home broadband capacity to meet Nteractive homeworking business requirements

• Liking for and ability to undertake international travel thorough the calendar year

Our Commitment

We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

Nteractive is an Equal Opportunity Employer. Nteractive is committed to the full inclusion of all qualified individuals. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you.

For full details please get in touch with us at careers@nteractive.com or click the Apply Now button and send us your CV and a cover email outlining why you would like to work with us.

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We have an exciting opportunity for a US based Partner Success Manager to join our team. This role will be responsible for overseeing a seamless delivery of sponsorship packages, working with a small set of high-profile accounts which are strategically important to our client. Partner Success Manager will act as the primary point of contact for these clients acting as an extension of the sales and fulfilment teams as the sponsor transitions from investment to execution.  

The Partner Success Manager will ensure the sponsor is fully supported in executing their sponsorship and generating the expected ROI. Success in this role will be dictated by successful delivery and execution of the sponsors investments as well as YoY retention and expansion.

Responsibilities: 

• Support the Account Director / Sales Lead to achieve and exceed sales targets across these high-profile accounts by delivering an exceptional level of sponsor support   

• Build and maintain strong relationships with key stakeholders in the sponsoring account(s)  

• Provide regular status updates on the ‘health’ of the sponsor account which can be shared with internal and client leadership  

• Engage in multiple touch points with the sponsor and other stakeholders on a weekly basis, ensuring there is clear follow up / next steps in order to progress and close open items  

• Act as the single point of contact for the sponsor guiding them their participation in a portfolio of global shows (partnering with sales and fulfilment teams behind the scenes)  

• Provide strategic and tactical guidance to the sponsors as it relates to the event execution  

• Partner with internal and external teams, ensuing a sponsor first approach is always taken  

• Implementing customer service policies and procedures to enhance sponsor satisfaction and seamless delivery  

• Delivering a world class service to the sponsor to support with retention 

Skills, experience and competencies 

You should have the following experience: 

• Significant experience of working in Sponsorship teams as an Account Manager or CSM in a similar size event agency   

• Proven experience of managing demanding clients, helping and supporting them to make the most of their investment  

• Proven project management skills at a senior level, running multiple projects to deadlines and budget  

• Strong financial, business and marketing acumen  

• Strong skills in Excel and PowerPoint to create financial views and custom proposals with the sales lead 

In this role you should exude the following competencies:

• Strong inter-personal skills to develop effective relationships with clients, suppliers and colleagues  

• Ability to work collaboratively and respect the views of others  

• Highly motivated and passionate with a can-do approach to finding solutions and delivering customer service  

• Strong, persuasive communicator both written and verbally  

• Passionate about the client experience which evolves into excellent customer service skills and client focus  

• Strong diplomacy and negotiating skills  

• Highly organized with good attention to detail  

• Ability to work at pace and under pressure 

We’d also like you to have:

• Quiet home environment from which to work (although the successful candidate may be required to be office based and have the ability to travel to the office to aid team collaboration or meet client needs)  

• Minimum of 25MB download and 2MB upload speed for home broadband capacity to meet Nteractive homeworking business requirements  

• Liking for and ability to undertake international travel thorough the calendar (approximately 20-25% of working time)  

Our Commitment

We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

Nteractive is an Equal Opportunity Employer. Nteractive is committed to the full inclusion of all qualified individuals. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you.

For full details please get in touch with us at careers@nteractive.com or click the Apply Now button and send us your CV and a cover email outlining why you would like to work with us.

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We have an exciting opportunity for a highly motived sales person to join our team as a Sales Account Manager. You will be responsible for selling a full portfolio solution of in-person, digital and content sponsorships by developing strategic relationships with sponsor accounts to achieve long term, high value relationships for our clients. 

As the Sales Account Manager you will be responsible for achieving and exceeding assigned quotas across a volume of accounts, segmented by channel as well as providing seamless end-to-end orchestration across events. Understanding both sponsor and client objectives and business needs and being proactive in identifying and driving cross-sell/upsell opportunities to meet these needs, ultimately driving revenue growth and revenue retention.   

You will provide high level reporting and accurate regular forecast as well as produce sales proposals. This role will work collaboratively with the client, vendors and colleagues to provide a seamless, high-quality service and exceptional client experience throughout the sales process and beyond. 

Responsibilities: 

• Achieving and exceeding assigned quota, across a volume of accounts 

• Accurate and regular sales forecasting as well as daily CRM maintenance 

• Build strong relationships with our sponsors to understand their needs 

• Provide guidance to support sponsor G2M strategies using events 

• Manage client communications, sharing and articulating sales materials, prospectus and sponsorship information, outlining opportunities and benefits.   

• Proactively collaborate with colleagues to design additional custom, profitable and relevant experiences for sponsors to invest in 

• Become sought-after of “voice of the sponsor” influencing the client’s, events teams to think “sponsor first” in an integrated manner that enhances the attendee experience  

• Where appropriate, lead and manage project teams providing day to day guidance and support as required

Skills, experience and competencies 

You should have the following experience: 

• Significant experience of working in Sponsorship Sales as an Account Manager in a similar size event agency  

• Proven experience of regular and accurate forecasting and sales opportunity tracking  

• Proven project management skills at a senior level, running multiple projects to deadlines and budget 

• Proven experience of developing sponsorship packages 

• Strong financial and business acumen with experience of contract management 

• Proven excel skills at advanced level and sound ICT skills in general 

• Experience of generating, qualifying and closing opportunities 

You should also be / have:

• Strong inter-personal skills to develop effective relationships with clients, suppliers and colleagues 

• Ability to work collaboratively and respect the views of others 

• Highly motivated and passionate with a can-do approach to finding solutions and delivering customer service 

• Strong, persuasive communicator both written and verbally 

• Excellent customer service skills and client focus 

• Strong diplomacy and negotiating skills 

• Highly organized with good attention to detail 

• Ability to work at pace and under pressure  

We’d also like you have:

• Quiet home environment from which to work (although the successful candidate will need to have the  ability to travel to the office to aid team collaboration or meet client needs)

• Minimum of 25MB download and 2MB upload speed for home broadband capacity to meet Nteractive homeworking business requirements. 

• Liking for and ability to undertake international travel thorough the calendar 

Our Commitment

We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

Nteractive is an Equal Opportunity Employer. Nteractive is committed to the full inclusion of all qualified individuals. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you.

For full details please get in touch with us at careers@nteractive.com or click the Apply Now button and send us your CV and a cover email outlining why you would like to work with us.

APPLY NOW

We have an exciting opportunity for a UK based Senior Project Manager to join our Event Services team. This role will have responsibility for managing client relationships, deliverables and expectations on a project basis.

The Senior Project Manager will work closely with Account Directors to provide strong leadership and support to teams on specific projects, or workstreams within a larger project. Work collaboratively with colleagues to provide a seamless, high-quality service, maximised communications and exceptional client experience, whilst ensuring events are profitable. They will also ensure all legal, regulatory, information security and health and safety requirements are met.

The role would suit someone with significant project management experience within an agency environment, who has a deep understanding of the intricacies of managing event logistics including, but not limited to, venue management, furniture, temporary staff and transportation.

As a company we have a people first approach and flexibility is important to us. We offer a hybrid way of working that provides our team with the autonomy to work in a way that suits their lifestyle. Trust and empowerment are at the heart of everything. 

Responsibilities: 

This role will be responsible for managing client relationships, deliverables and expectations on a project basis. Working closely with respective Account Directors to provide strong leadership and support to teams on specific projects, or workstreams within a larger project. Working collaboratively with colleagues to provide a seamless, high-quality service, maximised communications and exceptional client experience, whilst ensuring events are profitable. They will also ensure all legal, regulatory, information security and health and safety requirements are met.

Client management and strategic input 

• Work collaboratively with Account Director / Project Director and others to understand the event objectives and provide input into recommended solutions to help the client meet/exceed those objectives

  • Making data-driven and informed recommendations for project improvements based on client and customer feedback

  • Work alongside the Account Director / Project Director to build and own strong relationships with clients

  • Act as the day-to-day project contact for clients, either as main project lead or owner of a workstream within a larger project. Managing and responding to their requests in a timely manner

  • Own & manage client call cadences and arrange workstream meetings with other members of the team, clients and vendors as needed

  • Manage client feedback throughout the project lifecycle, finding solutions for issues and escalating to Account Director / Project Director where required

Project Delivery

• Own and lead the project management for small to medium sized projects (50 – 3000 pax) – from high-touch Executive Forums to end-user conferences

  • Own and lead a workstream within a larger sized project (for example, Furniture & Foliage Lead on a 12,000 attendee conference, Venue & Logistics lead on a 3500 pax technical training event etc.)

  • Create / provide input into Project Management processes and project documentation such as timelines, project trackers and client handbooks. Ensuring documentation is regularly updated and accurate

  • On projects you are leading, provide oversight and guidance to workstreams related to logistics, production, technical production, creative, exhibition, food and beverage

  • On projects where you are leading a workstream - such as Venue Management, Security, Temporary Staff, Transportation - creating and maintaining detailed schedules, ensuring timelines are up to date and deadlines met, clear communication with internal and client stakeholders. Manage relevant vendors, ensuring they are delivering to the high standards Nteractive and our clients expect

  • Where leading a project, proactively onboard and manage the Nteractive project team ensuring robust project management and meeting cadence

  • Ensure timelines and budgets are met and that project team members take ownership of tasks assigned to them

  • Ensure project-based decisions are in line with creating a consistent, positive and memorable attendee experience

  • Develop/provide input into and seek client approval for contingency plans related to our projects scope of work

  • Consistently deliver to high standards in all areas of event delivery

  • Be an expert of best practice in hotel / venue and other supplier contract negotiation; scrutinise and manage contracts to ensure commercial viability, value for money and consistent delivery to agreed standards and deadlines

  • Champion and seek to continuously improve the Nteractive Project Management Framework and other company processes to ensure efficiency, consistency and compliance

Finance & Budget Management

• Develop timely and accurate budgets to ensure effective delivery of the event. Either managing the overall budget or an area of the budget. Where owning a workstream, proactively update the Project Lead on any budget impacts, ensuring you meet required submission deadlines and provide detailed commentary as to status

• Proactively manage event budgets up to $5m / £5m, submitting accurate monthly forecasts to clients with detailed commentary

• Identify issues and address these in a timely manner with colleagues or clients, as appropriate, with the aim of delivering outstanding value for money for the client

• Proactively identify areas for cost savings and manage post event reconciliation & audit reports as needed

On Site Leadership & Management

• Where you are the main lead, manage and lead the event onsite, effectively liaising with clients, colleagues and vendors to implement the project plan. To meet client expectations and deliver an exceptional experience, ensure you address any issues, own and solve problems and adapt plans as required. Work collaboratively with the AD or other more senior members of the team where needed  

• Where you are a workstream lead, take ownership and accountability for your area of the event, effectively liaising with colleagues and vendors to implement the plan for your area of accountability. Proactively address problems as they arise, providing recommended solutions along with their implications / impact to enable internal teams / clients to make appropriate decisions  

• Ensure the project team are producing the event to the highest standard in order to enhance the reputation of Nteractive as a quality partner to clients and helps achieve repeat business  

• Promote the positive the mental health of the on-site planning team. Act as lead for all team members, handling escalations, issues, overall experience, and happiness of the on-site team

Team Leadership and Mentorship

• Lead and manage project teams of around 25 people, providing day to day guidance and support as required, sharing knowledge and experience to develop their skills  

• Role model the Nteractive values always  

• Empower more junior team members, coaching and mentoring them as appropriate

Skills, experience and competencies 

You should have the following experience: 

• Significant proven project management experience at a similar level in within an agency environment, delivering projects to deadlines and budget   

• Deep understanding and experience of managing logistics workstreams (i.e. Venue Management, Furniture, Security, Temporary Staff, Transportation etc.)   

• Proven experience of leading complex conferences and events   

• A track record of delivering high quality customer focused services   

• Competence owning and managing project budgets of up to $5m / £5m     

• Strong financial and business acumen with experience of contract management   

• Experience working with and briefing a creative team on 3D and 2D elements, along with collaborating with Production and Technical production teams  

• Proven Excel skills at advanced level, confident in Microsoft PowerPoint and sound ICT skills in general  

• Experience working with project management tools such as Monday, Smartsheet or Asana desirable 

You should also be / have:

• Strong inter-personal skills to develop effective relationships with suppliers, clients and colleagues   

• Ability to lead, manage, mentor and train others to develop their talents and skills   

• Ability to work collaboratively and respect the views of others   

• Ability to work at pace and stay on top of multiple concurrent projects    

• Proactive approach to tasks, carefully thinking through next steps and actioning these without having to be asked, anticipating internal team and client needs/questions and proactively addressing these  

• Highly motivated and passionate with a can-do approach to finding solutions and delivering customer service   

• Excellent, persuasive communicator both written and verbally   

• Highly organised with good attention to detail   

• Ability to work at pace and under pressure   

We’d also like you have:

• Quiet home environment from which to work (although the successful candidate may be required travel to aid team collaboration or meet client needs)

• Minimum of 25MB download and 2MB upload speed for home broadband capacity to meet Nteractive homeworking business requirements

• Liking for and ability to undertake international travel through the calendar, approximately 20-30% of the time

Our Commitment

We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

Nteractive is an Equal Opportunity Employer. Nteractive is committed to the full inclusion of all qualified individuals. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you.

For full details please get in touch with us at careers@nteractive.com or click the Apply Now button and send us your CV and a cover email outlining why you would like to work with us.

APPLY NOW

We have an exciting opportunity for a US based Senior Project Manager to join our Event Services team. This role will have responsibility for managing client relationships, deliverables and expectations on a project basis.  

The Senior Project Manager will work closely with Account Directors to provide strong leadership and support to teams on specific projects, or workstreams within a larger project. Work collaboratively with colleagues to provide a seamless, high-quality service, maximised communications and exceptional client experience, whilst ensuring events are profitable. They will also ensure all legal, regulatory, information security and health and safety requirements are met. 

Responsibilities: 

Client management and strategic input 

• Work collaboratively with Account Director / Project Director and others to understand the event objectives and provide input into recommended solutions to help the client meet / exceed those objectives  

• Making data-driven and informed recommendations for project improvements based on client and customer feedback  

• Work alongside the Account Director / Project Director to build and own strong relationships with clients  

• Act as the day-to-day project contact for clients, either as main project lead or owner of a workstream within a larger project. Managing and responding to their requests in a timely manner  

• Own and manage client call cadences and arrange workstream meetings with other members of the team, clients and vendors as needed  

• Manage client feedback throughout the project lifecycle, finding solutions for issues and escalating to Account Director / Project Director where required 

Project Delivery

• Own and lead the project management for small to medium sized projects (50 – 3000 pax) – from high-touch Executive Forums to end-user conferences  

• Own and lead a workstream within a larger sized project (for example, Furniture & Foliage Lead on a 12,000 attendee conference, Venue & Logistics lead on a 3500 pax technical training event etc.)  

• Create / provide input into Project Management processes and project documentation such as timelines, project trackers and client handbooks. Ensuring documentation is regularly updated and accurate  

• On projects you are leading, provide oversight and guidance to workstreams related to logistics, production, technical production, creative, exhibition, food and beverage  

• On projects where you are leading a workstream - such as Venue Management, Security, Temporary Staff, Transportation - creating and maintaining detailed schedules, ensuring timelines are up to date and deadlines met, clear communication with internal and client stakeholders. Manage relevant vendors, ensuring they are delivering to the high standards Nteractive and our clients expect    

• Where leading a project, proactively onboard and manage the Nteractive project team ensuring robust project management and meeting cadence  

• Ensure timelines and budgets are met and that project team members take ownership of tasks assigned to them  

• Ensure project-based decisions are in line with creating a consistent, positive and memorable attendee experience  

• Develop / provide input into and seek client approval for contingency plans related to our projects scope of work   

• Consistently deliver to high standards in all areas of event delivery 

• Be an expert of best practice in hotel / venue and other supplier contract negotiation; scrutinise and manage contracts to ensure commercial viability, value for money and consistent delivery to agreed standards and deadlines   

• Champion and seek to continuously improve the Nteractive Project Management Framework and other company processes to ensure efficiency, consistency and compliance

Finance & Budget Management

• Develop timely and accurate budgets to ensure effective delivery of the event. Either managing the overall budget or an area of the budget. Where owning a workstream, proactively update the Project Lead on any budget impacts, ensuring you meet required submission deadlines and provide detailed commentary as to status  

• Proactively manage event budgets up to $5m / £5m, submitting accurate monthly forecasts to clients with detailed commentary  

• Identify issues and address these in a timely manner with colleagues or clients, as appropriate, with the aim of delivering outstanding value for money for the client  

• Proactively identify areas for cost savings and manage post event reconciliation & audit reports as needed

On Site Leadership & Management

• Where you are the main lead, manage and lead the event onsite, effectively liaising with clients, colleagues and vendors to implement the project plan. To meet client expectations and deliver an exceptional experience, ensure you address any issues, own and solve problems and adapt plans as required. Work collaboratively with the AD or other more senior members of the team where needed  

• Where you are a workstream lead, take ownership and accountability for your area of the event, effectively liaising with colleagues and vendors to implement the plan for your area of accountability. Proactively address problems as they arise, providing recommended solutions along with their implications / impact to enable internal teams / clients to make appropriate decisions  

• Ensure the project team are producing the event to the highest standard in order to enhance the reputation of Nteractive as a quality partner to clients and helps achieve repeat business  

• Promote the positive the mental health of the on-site planning team. Act as lead for all team members, handling escalations, issues, overall experience, and happiness of the on-site team

Team Leadership and Mentorship

• Lead and manage project teams of around 25 people, providing day to day guidance and support as required, sharing knowledge and experience to develop their skills  

• Role model the Nteractive values always  

• Empower more junior team members, coaching and mentoring them as appropriate

Skills, experience and competencies 

You should have the following experience: 

• Significant proven project management experience at a similar level in within an agency environment, delivering projects to deadlines and budget   

• Deep understanding and experience of managing logistics workstreams (i.e. Venue Management, Furniture, Security, Temporary Staff, Transportation etc.)   

• Proven experience of leading complex conferences and events   

• A track record of delivering high quality customer focused services   

• Competence owning and managing project budgets of up to $5m / £5m     

• Strong financial and business acumen with experience of contract management   

• Experience working with and briefing a creative team on 3D and 2D elements, along with collaborating with Production and Technical production teams  

• Proven Excel skills at advanced level, confident in Microsoft PowerPoint and sound ICT skills in general  

• Experience working with project management tools such as Monday, Smartsheet or Asana desirable 

You should also be / have:

• Strong inter-personal skills to develop effective relationships with suppliers, clients and colleagues   

• Ability to lead, manage, mentor and train others to develop their talents and skills   

• Ability to work collaboratively and respect the views of others   

• Ability to work at pace and stay on top of multiple concurrent projects    

• Proactive approach to tasks, carefully thinking through next steps and actioning these without having to be asked, anticipating internal team and client needs/questions and proactively addressing these  

• Highly motivated and passionate with a can-do approach to finding solutions and delivering customer service   

• Excellent, persuasive communicator both written and verbally   

• Highly organised with good attention to detail   

• Ability to work at pace and under pressure   

We’d also like you have:

• Quiet home environment from which to work (although the successful candidate may be required travel to aid team collaboration or meet client needs)

• Minimum of 25MB download and 2MB upload speed for home broadband capacity to meet Nteractive homeworking business requirements

• Liking for and ability to undertake international travel through the calendar, approximately 20-30% of the time

Our Commitment

We eagerly seek individuals who bring diversity of background, experience, and thought to create an engaging work environment, foster innovation and better understand and meet the needs of our users. We encourage people from underrepresented and/or marginalized backgrounds, including BIPOC, LatinX, LGBTQ+, women, and people with disabilities, to apply.

Nteractive is an Equal Opportunity Employer. Nteractive is committed to the full inclusion of all qualified individuals. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you.

For full details please get in touch with us at careers@nteractive.com or click the Apply Now button and send us your CV and a cover email outlining why you would like to work with us.

APPLY NOW